We are looking for a driven Service Design Lead who thrives on solving complex challenges
Job Summary
We are looking for a driven Service Design Lead who thrives on solving complex challenges.
As a Service Design Lead, you will play a critical role in shaping and improving the end-to-end experiences for our customers by leading service design initiatives across the organization.
You will be responsible for developing and implementing service design strategies that align with business objectives and customer needs.
Matching Summary
We are looking for a driven Service Design Lead who thrives on solving complex challenges.
Skills & Requirements
Must-have
human-centered strategic thinking
leading client workshops
cross-functional team collaboration
quantitative and qualitative research
end-to-end experience design
Nice-to-have
strategic thinker
holistic approach
inspire those around you
drive innovation and excellence
Key Requirements
Experience in service design
Experience engaging clients from c-suite to product owners