Responsable De Service Amélioration Continue (h/f) - Cdd

Assurant, Inc.

Aix-en-Provence, France
**
Master 2 degree required
5 years similar experience
Team management skills
** Assurant, Inc. is seeking a Responsable De Service Amélioration Continue for a 3-month contract in Aix-en-Provence, France. The role focuses on enhancing customer and operational journeys, involving team management, process optimization, and collaboration with various stakeholders. **

Job Summary

  • The role involves structuring and implementing a continuous improvement approach to optimize customer and management journeys.
  • Responsibilities include managing a team, coordinating cross-functional projects, and ensuring the alignment of client management tools.
  • The company offers attractive benefits including meal vouchers, quality health coverage, strong parental policies, and hybrid work arrangements.

Matching Summary

Match Score: 75

** Assurant, Inc. is seeking a Responsable De Service Amélioration Continue for a 3-month contract in Aix-en-Provence, France. The role focuses on enhancing customer and operational journeys, involving team management, process optimization, and collaboration with various stakeholders. **

Skills & Requirements

Must-have

  • Master 2 degree required
  • 5 years similar experience
  • Team management skills
  • Process optimization expertise
  • Customer journey mapping
  • CRM and web tools mastery

Nice-to-have

  • Power BI knowledge
  • Active listening skills
  • Collaborative mindset
  • Strong communication abilities
  • Stress management capability

Key Requirements

  • Master 2 degree
  • At least 5 years experience
  • Confirmed English level
  • Knowledge of insurance sector

Work Rights

Not specified

Tailored Resume

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