Unified Comms/collab Technician

NBC UNIVERSAL

Stamford, United States
Base: $70,000 - $85,000; bonus/equity: not specifi...
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Microsoft teams and cloud video interop experience
Cisco tms vcs and polycom endpoints knowledge
Creston dsp programming with biamp or qsc
** NBCUniversal is seeking a Unified Comms/Collab Technician to provide high-quality support for their audio-visual and collaboration environments. The role requires hands-on troubleshooting and real-time support for live events, meetings, and collaboration technologies, emphasizing strong technical skills and customer service in a fast-paced setting. **

Job Summary

  • This role serves as a Level 2 escalation point supporting NBCUniversal's global audio-visual and collaboration environment across conference rooms and event spaces.
  • The position requires immediate response to business-critical issues impacting meetings, live events, and executive collaboration with a strong focus on meeting SLA commitments.
  • NBCUniversal offers company-sponsored benefits including medical, dental, vision insurance, 401(k), paid leave, and tuition reimbursement.

Matching Summary

Match Score: 75

** NBCUniversal is seeking a Unified Comms/Collab Technician to provide high-quality support for their audio-visual and collaboration environments. The role requires hands-on troubleshooting and real-time support for live events, meetings, and collaboration technologies, emphasizing strong technical skills and customer service in a fast-paced setting. **

Salary

Base: $70,000 - $85,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid leave, tuition reimbursement

Skills & Requirements

Must-have

  • Microsoft Teams and Cloud Video Interop experience
  • Cisco TMS VCS and Polycom Endpoints knowledge
  • Creston DSP programming with Biamp or QSC
  • Live event support in studio spaces
  • Digital signage solutions like BrightSign or Appspace
  • Endpoint admin for Zoom Cisco Control Hub

Nice-to-have

  • CTS Certification or Crestron Core Track
  • Experience in broadcasting or video production
  • Ability to design audio/video installations
  • Strong interpersonal relationship skills
  • Agile process execution capability

Key Requirements

  • Associates degree or equivalent years of experience
  • 2+ years On-Site or Internal Support experience
  • 2+ years DSP programming experience
  • 2+ years Endpoint Admin Experience
  • 2+ years live event support experience
  • 2+ years Audio Systems experience
  • 2+ years Video Teleconferencing experience

Work Rights

Not specified

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