Job Summary

• Serve as a front-line support expert for clients with CPAP-related purchases, troubleshooting technical issues and guiding clients through next steps.
• Support clients with a wide range of needs including product questions, order status, payment or shipping issues, and review prescriptions to ensure order accuracy.
• Lofta offers competitive pay, comprehensive benefits, and flexible scheduling, fostering an employee-friendly culture centered on work-life balance and career development.

Matching Summary

Salary

$16.50 – $26.69 per hour; Not specified; Medical, dental, and vision care coverage, Paid time off plan, 401(k) Plan, Flexible Spending Accounts, Basic life insurance, Short- and long-term disability coverage, Accident insurance, Teammate Assistance Program, Paid parental leave, Domestic partner benefits, Mental, physical, and financial well-being programs

Skills & Requirements

Key Requirements

• Experience with CPAP products is required
• Prior customer service experience is a plus
• Proficient computer and internet skills
• Experience with CPAP or other durable medical equipment strongly preferred

Work Rights