Business Intelligence Group Manager, Ops & Cx

Alma Health

Remote, United States
**
Bi group manager leadership experience
Sql and dbt technical proficiency
Strategic roadmap ownership for ops and cx
** Alma Health is seeking a Business Intelligence Group Manager for Operations & Customer Experience to lead BI analysts in enhancing data-driven insights across various business functions. The role emphasizes strategic planning, cross-functional collaboration, and leadership in a rapidly growing mental health care organization, all while promoting a culture of data fluency. **

Job Summary

  • Alma is on a mission to simplify access to high-quality, affordable mental health care by making it easy for therapists to accept insurance.
  • The role involves leading BI analysts across Operations, Customer Experience, and Finance value streams to provide strategic insights and robust data products.
  • Success includes establishing strategic trust, driving long-term planning through 2027, and ensuring financial data integrity for the 2026 audit.

Matching Summary

Match Score: 75

** Alma Health is seeking a Business Intelligence Group Manager for Operations & Customer Experience to lead BI analysts in enhancing data-driven insights across various business functions. The role emphasizes strategic planning, cross-functional collaboration, and leadership in a rapidly growing mental health care organization, all while promoting a culture of data fluency. **

Skills & Requirements

Must-have

  • BI Group Manager leadership experience
  • SQL and DBT technical proficiency
  • Strategic roadmap ownership for Ops and CX
  • Cross-functional collaboration with Data Science
  • Financial audit data integrity management

Nice-to-have

  • AI-driven analysis acceleration skills
  • Self-service data capability evangelism
  • Culture of autonomy and continuous feedback
  • Senior practitioner data modeling contribution

Key Requirements

  • Experience managing BI analyst teams
  • Proven track record in strategic planning
  • Deep understanding of data architecture and tools

Work Rights

Not specified

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