Customer Success Manager, Capital Iq & Visible Alpha
S&P Global Market Intelligence
Not specified; not specified; competitive pyy + re...
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Bachelor's degree required
3-5 years work experience
Strong ms office skills
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S&P Global Market Intelligence is seeking a Customer Success Manager for their Visible Alpha platform. This role involves driving user engagement, product adoption, and client satisfaction by collaborating with various internal teams and understanding client needs.
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Job Summary
The role focuses on driving user engagement and product adoption for Visible Alpha Insights and VA on Pro.
Candidates must partner with Marketing, Product, and Sales teams to deliver proactive initiatives that maximize client value.
S&P Global offers comprehensive benefits including health care coverage, flexible downtime, and continuous learning resources.
Matching Summary
Match Score: 75
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S&P Global Market Intelligence is seeking a Customer Success Manager for their Visible Alpha platform. This role involves driving user engagement, product adoption, and client satisfaction by collaborating with various internal teams and understanding client needs.
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Salary
Not specified; Not specified; Competitive pay and retirement planning included
Skills & Requirements
Must-have
Bachelor's degree required
3-5 years work experience
Strong MS Office skills
Consultative sales or client facing role
CRM systems knowledge
Nice-to-have
Positive proactive attitude
Experience with Visible Alpha
Knowledge of Capital IQ
Data analytics proficiency
Excellent listening skills
Key Requirements
Bachelor's degree in Finance, Economics or related field
3-5 years of relevant work experience
Experience in financial services industry preferred
Familiarity with Salesforce or ChurnZero advantageous