Director, Research & User Experience Intelligence, Card
Capital One
McLean, VA, US
Mclean, va: $230,400 - $263,000; new york, ny: $25...
User experience research
Quantitative data analysis
Triangulating data sources
The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences
Job Summary
The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences.
You will provide learning velocity through a structured and systems-oriented combination of primary research, quantitative analysis, and various data inputs – creating cumulative user intelligence.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences.
Salary
McLean, VA: $230,400 - $263,000; New York, NY: $251,400 - $286,900; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
User Experience Research
Quantitative data analysis
Triangulating data sources
AI tools for insight creation
Human Factors expertise
Digital product design
Nice-to-have
Industry-leading products
Co-creating memorable experiences
Accelerate learning velocity
Systems-oriented approach
Navigate organizational channels
Key Requirements
5+ Years in User Experience Research, Data Science, Customer Experience, or Product Management
5+ years aggregating, collecting, and analyzing quantitative data
2+ years managing researchers, analysts, or data scientists
1+ year leveraging AI tools
7+ Years in User Experience Research, Data Science, Customer Experience, or Product Management
7+ years aggregating, collecting, and analyzing quantitative data
5+ years managing researchers, analysts, or data scientists