Collection Associate

Redi Carpet

Contacting customers for overdue payments
Resolving billing problems and disputes
Posting payments to customer accounts
The role is responsible for contacting customers to collect outstanding accounts receivables on orders

Job Summary

  • The role is responsible for contacting customers to collect outstanding accounts receivables on orders.
  • Employees must resolve internal and external non-payment issues, invoice discrepancies, and payment outside of approved terms.
  • The position requires maintaining clear documentation of all customer contacts throughout the collection or dispute process.

Matching Summary

The role is responsible for contacting customers to collect outstanding accounts receivables on orders.

Skills & Requirements

Must-have

  • Contacting customers for overdue payments
  • Resolving billing problems and disputes
  • Posting payments to customer accounts
  • Reviewing credit contract terms
  • Maintaining detailed collection documentation

Nice-to-have

  • Strong judgment in policy application
  • Ability to work under general supervision
  • Experience with service level agreements

Key Requirements

  • HS Diploma or GED strongly preferred
  • 2-5 years of experience in area of responsibility
  • Specialized skills training or certification may be required

Work Rights

Not specified

Tailored Resume

Cover Letter