Client Dispute Resolution Specialist

MAERSK

Not specified
Customer claim analysis
Internal department coordination
Timely claim resolution
The job posting is for a Client Dispute Resolution Specialist at APM Terminals, part of Maersk, where the emphasis is on facilitating effective resolution of customer claims while maintaining high standards of quality and customer satisfaction. The role requires strong communication, organizational skills, and experience in customer service or claims management

Job Summary

  • APM Terminals offers incredible growth, career, and leadership opportunities for ambitious individuals.
  • Key responsibilities include receiving, registering, and analyzing customer claims, coordinating investigations, and ensuring timely resolution.
  • Join a leading global company embarking on a digital transformation that will revolutionize trade.

Matching Summary

Match Score: 75

The job posting is for a Client Dispute Resolution Specialist at APM Terminals, part of Maersk, where the emphasis is on facilitating effective resolution of customer claims while maintaining high standards of quality and customer satisfaction. The role requires strong communication, organizational skills, and experience in customer service or claims management.

Skills & Requirements

Must-have

  • Customer claim analysis
  • Internal department coordination
  • Timely claim resolution
  • Customer communication
  • Detailed case documentation
  • Identify improvement opportunities

Nice-to-have

  • Customer-centric approach
  • Ambition and drive
  • Experience different cultures
  • Digital transformation initiatives

Key Requirements

  • 1-2 years in customer service or claims management
  • Experience with CRM or case management systems
  • Advanced Excel and database skills
  • Bachelor's degree or technical studies in related fields

Work Rights

Not specified

Tailored Resume

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