Account Handler - Commercial Insurance

Howden

Hybrid
Background in sales and customer service
Strong communication skills
Confidence working towards performance goals
Howden is seeking an Account Handler for their innovative digital broker, Tilt, specializing in commercial insurance. The ideal candidate will possess a background in sales and customer service, thrive in a digital-first environment, and contribute to improving customer experiences through AI-driven solutions

Job Summary

  • This role combines sales and service expertise to guide customers through digital self-service journeys for commercial insurance.
  • The position involves optimizing AI-driven assistants to improve customer interactions and ensure continuous improvement in digital service offerings.
  • Howden offers a culture that values diversity, individuality, and the opportunity to define your career within a global insurance group.

Matching Summary

Match Score: 85

Howden is seeking an Account Handler for their innovative digital broker, Tilt, specializing in commercial insurance. The ideal candidate will possess a background in sales and customer service, thrive in a digital-first environment, and contribute to improving customer experiences through AI-driven solutions.

Skills & Requirements

Must-have

  • Background in sales and customer service
  • Strong communication skills
  • Confidence working towards performance goals
  • Ability to break down complex ideas
  • Comfortable in fast-paced digital environment

Nice-to-have

  • Experience in commercial insurance
  • Familiarity with chat-based support
  • Proactive self-starter attitude
  • Entrepreneurial team mindset
  • Agile environment experience

Key Requirements

  • Background in sales and customer service
  • Strong communication skills
  • Performance goal orientation

Work Rights

Not specified

Tailored Resume

Cover Letter