Customer Support Associate

Amadeus Data Processing GmbH

Barcelona, Spain
Not specified; not specified; attractive remunerat...
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Fluency in italian, french, and english
1-2 years customer support experience
Resolve functional and technical incidents
** Amadeus Data Processing GmbH is seeking a Customer Support Associate in Barcelona to provide high-quality support for its products, primarily in Italian and possibly French. The role involves handling functional and technical inquiries while contributing to service improvements in a dynamic, global environment. **

Job Summary

  • This role involves delivering personalized, high-quality support to customers using Amadeus products and solutions across Europe.
  • The ideal candidate will handle functional and technical incidents via phone, portal, and online chat while collaborating with internal resolver teams.
  • Amadeus offers a hybrid working model, attractive remuneration packages, and opportunities for continuous learning in a global environment.

Matching Summary

Match Score: 75

** Amadeus Data Processing GmbH is seeking a Customer Support Associate in Barcelona to provide high-quality support for its products, primarily in Italian and possibly French. The role involves handling functional and technical inquiries while contributing to service improvements in a dynamic, global environment. **

Salary

Not specified; Not specified; Attractive remuneration packages covering essential components

Skills & Requirements

Must-have

  • Fluency in Italian, French, and English
  • 1-2 years customer support experience
  • Resolve functional and technical incidents

Nice-to-have

  • Knowledge of Amadeus GDS tools
  • Previous travel industry experience
  • Portuguese language skills
  • Customer-first mindset
  • Strong problem-solving abilities

Key Requirements

  • 1–2 years of customer support experience
  • Fluency in Italian, French, and English required
  • Experience in travel industry is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter