Client Success Manager, Networks

Fidelity National Information Services

Multiple Locations
Base: $0.00 - $999,999,999.00; bonus/equity: not s...
On-site
Drive client satisfaction
Solution adoption
Strategic partner
The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution

Job Summary

  • The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution.
  • CSMs are responsible for minimizing churn/compression risk and identifying expansion opportunities.
  • The pay range for this full-time position is $0.00 - $999,999,999.00.

Matching Summary

The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution.

Salary

Base: $0.00 - $999,999,999.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • drive client satisfaction
  • solution adoption
  • strategic partner
  • product expertise
  • deliver measurable ROI
  • minimize churn risk
  • identify expansion opportunities
  • analyze client health
  • articulate business value

Nice-to-have

  • loyalty, prepaid or PIN networks
  • advance the world of fintech
  • inclusive and diverse teams

Key Requirements

  • 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles
  • Bachelor’s degree
  • previous experience in financial technology services
  • Knowledge of financial technology industry and products
  • Strong analytical skills
  • Strong communication/presentation skills
  • Strong leadership and ability to collaborate with cross-functional teams

Work Rights

Not specified

Tailored Resume

Cover Letter