Customer Service Advisor - Homecoming - Upa 2026

Concentrix

Quezon City, Philippines
Not specified (potentially onsite based on location)
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Concentrix is seeking a Customer Service Advisor for their Quezon City location, focusing on providing excellent customer support through various communication channels. The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services through various channels.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while maintaining a courteous and professional tone.
  • Candidates should be dependable with strong attention to detail and capable of handling repetitive work in a high-production environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for their Quezon City location, focusing on providing excellent customer support through various communication channels. The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective written and verbal communication
  • Proficiency with computer navigation skills
  • Flexibility to rotate shifts as needed

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adapting quickly
  • Patience in all customer contact situations
  • Ability to work independently or as a team member

Key Requirements

  • High school diploma preferred
  • Three to six months of relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

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