Front Office Supervisor

Four Seasons Hotel Prague

Prague, Czech Republic
On-site
Guest interaction and complaint resolution
Oversee shift operations
Act as a four seasons ambassador
The Four Seasons Hotel Prague is seeking a Front Office Supervisor to oversee daily operations, ensure exceptional guest experiences, and mentor the Front Office team. The ideal candidate should possess strong leadership skills, experience in a luxury hotel environment, and a guest-centric mindset

Job Summary

  • As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.
  • You will respond to a wide variety of guest needs, handle operational responsibilities during your shift, and act as a mentor and role model for the team while upholding Four Seasons standards.
  • At Four Seasons, you’re not just taking a job – you’re joining a family that values creativity, collaboration, and growth.

Matching Summary

Match Score: 85

The Four Seasons Hotel Prague is seeking a Front Office Supervisor to oversee daily operations, ensure exceptional guest experiences, and mentor the Front Office team. The ideal candidate should possess strong leadership skills, experience in a luxury hotel environment, and a guest-centric mindset.

Skills & Requirements

Must-have

  • Guest interaction and complaint resolution
  • Oversee shift operations
  • Act as a Four Seasons ambassador
  • Utilize Opera and HotSOS systems
  • Train and supervise Front Office staff

Nice-to-have

  • Commitment to luxury with genuine heart
  • Create amazing guest experiences
  • Focus on employee experience and culture

Key Requirements

  • Minimum 1 year of Front Office supervisory experience
  • Experience in a 5-star luxury hotel
  • Fluency in English
  • Flexibility to work all shifts
  • Current work authorization in the Czech Republic or EU Passport

Work Rights

Must have work authorization in Czech Republic or EU Passport

Tailored Resume

Cover Letter