Customer Service Representative

BMO

Owen Sound, Canada
$34,750.00 - $44,900.00; not specified; health ins...
Deliver exceptional customer service
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Works collaboratively within the branch and through various channels to deliver the desired customer experience and achieve business objectives.
  • BMO offers a total compensation package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$34,750.00 - $44,900.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Identify customer needs
  • Provide financial advice
  • Handle banking transactions
  • Manage cash transactions
  • Follow risk and compliance policies

Nice-to-have

  • Collaborative team player
  • Creative problem solver
  • Personalized customer experience
  • Proactive in identifying opportunities
  • Adaptable to schedule changes

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of personal banking offers
  • Confident use of digital tools
  • Basic knowledge of sales solutions
  • Strong interpersonal skills
  • Basic verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter