Customer Service Agent With German

Capita (digital)

Opole, Poland
Base: not specified; bonus/equity: performance bon...
Hybrid
German at min. c1 level
Customer oriented attitude
Ms office package knowledge
You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries

Job Summary

  • You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries.
  • The role involves supporting customers through different channels, analyzing and solving queries, sharing information on administrative and technical requests, making system changes, and forwarding faults to other departments.
  • Capita offers a competitive salary with an uncapped performance bonus, LuxMed medical healthcare, Generali group insurance, Multisport/MultiKafeteria benefits, and development opportunities.

Matching Summary

You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries.

Salary

Base: Not specified; Bonus/Equity: Performance bonus (no limit, even 5000 pln monthly); Benefits: LuxMed medical healthcare, Generali group insurance, Multisport or MultiKafeteria benefit systems

Skills & Requirements

Must-have

  • German at min. C1 level
  • Customer oriented attitude
  • MS Office package knowledge
  • Hybrid work model
  • Shift work availability

Nice-to-have

  • Excellent organizational skills
  • Excellent communication skills
  • Positive atmosphere
  • Work-life balance

Key Requirements

  • German C1 level required
  • Hybrid work model required
  • Shift work required

Work Rights

Not specified

Tailored Resume

Cover Letter