Service & Provider Management Lead, Employee Benefits

Marsh & McLennan Companies Inc

Singapore, Singapore
**
6 years group insurance claims experience
Proven people management leadership
Claims and data analysis expertise
** Marsh & McLennan Companies Inc. is looking for a Service & Provider Management Lead for its Employee Benefits division in Singapore. This hybrid role requires strong leadership in managing service delivery and provider support, ensuring high client satisfaction through effective operational management. **

Job Summary

  • This role leads two critical functions within Mercer Singapore Business & Client Services: Service Management and Provider Management.
  • The position requires overseeing day-to-day service delivery, analyzing claims metrics, and driving process improvement initiatives to enhance client experience.
  • Mercer offers professional development opportunities, a vibrant inclusive culture, and the flexibility of hybrid work with at least three days in the office.

Matching Summary

Match Score: 75

** Marsh & McLennan Companies Inc. is looking for a Service & Provider Management Lead for its Employee Benefits division in Singapore. This hybrid role requires strong leadership in managing service delivery and provider support, ensuring high client satisfaction through effective operational management. **

Skills & Requirements

Must-have

  • 6 years Group Insurance Claims experience
  • Proven people management leadership
  • Claims and data analysis expertise

Nice-to-have

  • Health Insurance Certificate preferred
  • Proficiency with service management systems
  • Strong client focus and communication skills

Key Requirements

  • 6 years experience in Group Insurance Claims / Operations
  • Experience in people management
  • Leadership ability to develop teams

Work Rights

Not specified

Tailored Resume

Cover Letter