Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Bachelor's degree in hospitality or related field
Four years of progressively responsible experience
Two years of event/reservations management systems
The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role is an integral member of the Union's leadership team, collaborating closely with campus partners to support student success and community engagement.
  • The University of Arkansas offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, 12 holidays, immediate leave accrual, 5-10% retirement contribution

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of progressively responsible experience
  • Two years of event/reservations management systems
  • Two years of staff supervision experience
  • Knowledge of risk management best practices

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in a university or student union setting
  • Hands-on experience with AV/production services
  • Customer service training expertise
  • Large-scale event operations knowledge

Key Requirements

  • Bachelor's degree required
  • 4+ years event management experience
  • 2+ years EMS/Mazévo/25Live experience
  • 2+ years staff supervision experience
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter