Senior Sales Business Retention Associate

Wolters Kluwer

Multiple Locations
Base: $40,000.00 - $67,550.00 usd; bonus/equity: c...
Onsite
Account management and retention
Consultative sales approach
Renewal lifecycle management
The Senior Sales Business Retention Associate is responsible for securing research product renewals, increasing revenue through upselling, and delivering annual price increases within an assigned customer portfolio

Job Summary

  • The Senior Sales Business Retention Associate is responsible for securing research product renewals, increasing revenue through upselling, and delivering annual price increases within an assigned customer portfolio.
  • This role requires proactive engagement with customers well before contract expiration to reinforce product value, mitigate churn risk, and ensure successful renewal outcomes.
  • Wolters Kluwer offers competitive benefits including medical, dental, vision plans, 401(k), tuition assistance, paid parental leave, and more to support work-life balance.

Matching Summary

The Senior Sales Business Retention Associate is responsible for securing research product renewals, increasing revenue through upselling, and delivering annual price increases within an assigned customer portfolio.

Salary

Base: $40,000.00 - $67,550.00 USD; Bonus/Equity: Commission eligible; Benefits: Medical, Dental, Vision, 401(k), Tuition Assistance, Paid Parental Leave

Skills & Requirements

Must-have

  • Account management and retention
  • Consultative sales approach
  • Renewal lifecycle management
  • Customer relationship building
  • CRM pipeline and forecasting
  • Product upselling and expansion

Nice-to-have

  • Strong customer service skills
  • Ability to work independently
  • Good organizational skills
  • Experience in matrixed environment
  • Formalized sales training
  • Excellent verbal and written English

Key Requirements

  • BS/BA degree or equivalent experience
  • Minimum 2 years sales or account management experience
  • Experience with consultative sales and presentations
  • Intermediate Microsoft Office skills
  • Experience with CRM tools
  • 5-10% travel willingness

Work Rights

Not specified

Tailored Resume

Cover Letter