Previous customer service experience in hotel environment
Strong knowledge of microsoft office and opera systems
Valid rsa or willingness to obtain before starting
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Accor is seeking a Part Time Hotel All-Rounder for the Mercure Brisbane Garden City, who will provide exceptional customer service across Front Office and Food & Beverage operations. The ideal candidate should have previous customer service experience, strong communication skills, and a focus on guest satisfaction.
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Job Summary
The role involves delivering exceptional service across both Front Office and Food & Beverage operations to ensure guest comfort.
Employees will act as the first point of contact, assisting with check-ins, coffee preparation, and signing up guests for the loyalty program.
Accor offers a supportive environment where team members can be mentored by experienced hospitality professionals while working alongside passionate industry experts.
Matching Summary
Match Score: 75
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Accor is seeking a Part Time Hotel All-Rounder for the Mercure Brisbane Garden City, who will provide exceptional customer service across Front Office and Food & Beverage operations. The ideal candidate should have previous customer service experience, strong communication skills, and a focus on guest satisfaction.
**
Skills & Requirements
Must-have
Previous customer service experience in hotel environment
Strong knowledge of Microsoft Office and Opera systems
Valid RSA or willingness to obtain before starting
Availability for 7-day rotating roster including weekends
Nice-to-have
Natural ability to surprise guests with authentic service
Experience working under pressure and multitasking
Passionate dedication to making guests smile
Key Requirements
RSA certification required or willingness to obtain
Customer service experience preferably in hotel setting