Full-stack Marketer, Customer Advocacy

Intercom

Remote
Not specified; not specified; awesome benefits men...
**
Strong writing and storytelling skills
Experience with customer relationship building
Proficiency in ai tools for content creation
** Intercom is seeking a Full-stack Marketer for Customer Advocacy to join their remote team. The role involves creating compelling customer stories, improving advocacy systems, and leveraging AI tools to enhance marketing efforts while fostering strong customer relationships. **

Job Summary

  • The role focuses on transforming real customer success into compelling content that shapes perception and drives sales for Intercom's AI agent Fin.
  • You will operate the full advocacy engine by developing repeatable workflows, creating reusable templates, and managing evidence pipelines across Sales and CS.
  • The position requires a maker who can write sharp narratives, produce video content, and design AI-augmented workflows to ship meaningful output weekly.

Matching Summary

Match Score: 75

** Intercom is seeking a Full-stack Marketer for Customer Advocacy to join their remote team. The role involves creating compelling customer stories, improving advocacy systems, and leveraging AI tools to enhance marketing efforts while fostering strong customer relationships. **

Salary

Not specified; Not specified; Awesome benefits mentioned

Skills & Requirements

Must-have

  • Strong writing and storytelling skills
  • Experience with customer relationship building
  • Proficiency in AI tools for content creation
  • Ability to produce video content and scripts
  • Systems thinking for process improvement

Nice-to-have

  • Experience working with technical product teams
  • Background in omnichannel campaign execution
  • Comfortable with quarterly international travel
  • Scrappy mindset for fast-paced environments
  • Curiosity about new marketing tools

Key Requirements

  • Non-negotiable strong writing ability
  • Prior customer-facing experience required
  • AI-native skillset mandatory
  • Willingness to travel quarterly

Work Rights

Not specified

Tailored Resume

Cover Letter