Client Success Manager

Pattern Data

Remote
Remote
Client relationship management
Drive platform adoption
Data-driven insights
The Client Success Manager plays a critical role in shaping the client experience at Pattern through trust, operational rigor, and data-driven insights

Job Summary

  • The Client Success Manager plays a critical role in shaping the client experience at Pattern through trust, operational rigor, and data-driven insights.
  • You will influence client adoption and long-term success by translating insights into action, while bringing forward client perspectives to inform our product roadmap.
  • Pattern Data is an AI-powered platform built for the complexities of mass tort litigation, helping leading law firms automate case analysis and accelerate settlement decisions.

Matching Summary

The Client Success Manager plays a critical role in shaping the client experience at Pattern through trust, operational rigor, and data-driven insights.

Skills & Requirements

Must-have

  • client relationship management
  • drive platform adoption
  • data-driven insights
  • litigation consulting
  • account growth and retention

Nice-to-have

  • intellectual curiosity
  • adaptability
  • high ownership team
  • thoughtful problem-solving

Key Requirements

  • 3-5 years client-facing experience
  • legal tech or B2B SaaS background
  • managing senior stakeholder relationships
  • self-starter with minimal oversight
  • drive adoption and retention outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter