Service Desk Coordinator

Capital One

Muntinlupa City, Philippines
On-site
Technical support for users
Efficient problem solving
Front line support duties
The Service Desk Coordinator position at Capital One in Muntinlupa City, Philippines, seeks a candidate to provide technical support and resolve basic technical issues for users. This role is crucial as it serves as the frontline for maintaining service standards and user satisfaction within the company

Job Summary

  • The role serves as the firm's front line by providing efficient and accurate technical support to users.
  • Responsibilities include solving basic technical problems across all assigned areas to maintain company standards.
  • The primary goal is ensuring Capital One associate value is upheld according to set company standards.

Matching Summary

Match Score: 85

The Service Desk Coordinator position at Capital One in Muntinlupa City, Philippines, seeks a candidate to provide technical support and resolve basic technical issues for users. This role is crucial as it serves as the frontline for maintaining service standards and user satisfaction within the company.

Skills & Requirements

Must-have

  • technical support for users
  • efficient problem solving
  • front line support duties

Nice-to-have

  • maintaining associate value
  • accurate service delivery
  • supporting assigned areas

Work Rights

Not specified

Tailored Resume

Cover Letter