Kundenbetreuer (d/m/w) Im Callcenter Für Digitale Kanäle In Berlin

DB Direkt

Berlin, Germany
Not specified; not specified; flexible working hou...
Hybrid
Excellent german writing skills
Experience with social media channels
Ability to handle customer inquiries
You will be responsible for direct communication with customers via email, chat, and social media channels

Job Summary

  • You will be responsible for direct communication with customers via email, chat, and social media channels.
  • The role offers flexible working hours and a hybrid work model within the Deutsche Bank Group.
  • Candidates receive intensive training on banking topics before starting their career.

Matching Summary

You will be responsible for direct communication with customers via email, chat, and social media channels.

Salary

Not specified; Not specified; Flexible working hours included

Skills & Requirements

Must-have

  • Excellent German writing skills
  • Experience with social media channels
  • Ability to handle customer inquiries
  • Strong communication in stressful situations

Nice-to-have

  • Good English language knowledge
  • Team-oriented mindset
  • Interest in banking topics
  • Flexible work arrangement preference

Key Requirements

  • Fluency in German language required
  • No specific degree mentioned
  • Work authorization in Germany required

Work Rights

Not specified

Tailored Resume

Cover Letter