Base: not specified; bonus/equity: cash-based ince...
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10 years of itsm experience
Strong working knowledge of itil practices
Experience with incident change problem management
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Integer is seeking a Senior Manager of IT Service Management to oversee ITSM governance and operations in alignment with ITIL best practices. The role requires extensive experience in IT service management, operational leadership, and compliance, all while fostering a collaborative and inclusive workplace culture.
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Job Summary
The role involves owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
Candidates will be accountable for SOX IT General Controls audit readiness, defining evidence standards, and ensuring ongoing compliance.
The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of designated holidays.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager of IT Service Management to oversee ITSM governance and operations in alignment with ITIL best practices. The role requires extensive experience in IT service management, operational leadership, and compliance, all while fostering a collaborative and inclusive workplace culture.
**
Salary
Base: Not specified; Bonus/Equity: Cash-based incentive program available; Benefits: Comprehensive package including medical, dental, vision, 401(k) match
Skills & Requirements
Must-have
10 years of ITSM experience
Strong working knowledge of ITIL practices
Experience with Incident Change Problem Management
SOX ITGCs audit readiness expertise
CMDB governance and data integrity management
Nice-to-have
Intermediate or Managing Professional ITIL certification
Experience leading large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Partnering with Internal Audit and Security teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in IT Service Management
Demonstrated experience with SOX ITGCs or regulated controls