Infobip is seeking a Digital Customer Success Intern in Sarajevo to help enhance customer experience and drive growth through effective communication and analysis. The role requires strong analytical and interpersonal skills, with opportunities for hands-on experience and professional development within a global tech company
Job Summary
Infobip is seeking a motivated individual to join their global team as a Digital Customer Success Intern to elevate customer experience.
The role involves proactively working on inquiries from Self-Service customers, building relationships, and generating new business opportunities for the sales team.
Interns will receive hands-on experience with AI tools, dedicated training sessions, and a personalized onboarding plan during an orientation week in Zagreb.
Matching Summary
Match Score: 85
Infobip is seeking a Digital Customer Success Intern in Sarajevo to help enhance customer experience and drive growth through effective communication and analysis. The role requires strong analytical and interpersonal skills, with opportunities for hands-on experience and professional development within a global tech company.
Salary
Paid internship program; Travel allowance provided; Free snacks, beverages, and social events included
Skills & Requirements
Must-have
Currently pursuing bachelor's or master's degree
Strong communication and interpersonal skills
Proficient user of Excel
Highly fluent in English spoken and written
Available to start internship July 6th 2026
Nice-to-have
Proficiency in French or Italian language
Familiarity with AI tools
Interest in multi-divisional customers
Consultative solution-oriented approach
Ability to work independently and as part of a team
Key Requirements
Bachelor's or Master's degree in Business, Administration, Economics, or related field