Dental Receptionist

Willamettedentalgroup

Salem, US
Base: $20 - $23 ph; bonus/equity: eligible for inc...
On-site
Oversee daily schedule and maximize efficiencies
Collect and document dental service payments
Balance daily payment ledger and reconcile accounts
Willamette Dental Group is seeking a Dental Receptionist, referred to as a Care Advocate, to enhance patient engagement and facilitate communication between patients and the clinical team. This full-time position offers a 4-day workweek and a competitive hourly wage of $20-$23

Job Summary

  • The Care Advocate acts as the bridge for communication between patients, clinic staff, and appointment center representatives while monitoring treatment completion.
  • Employees are eligible for incentive pay, a 401(k) retirement plan with a 5% match, and accrue a minimum of 120 PTO hours per year plus seven paid holidays.
  • This full-time position requires strict adherence to Willamette Dental's Personal Protective Equipment policy, including the use of N95 respirators.

Matching Summary

Match Score: 85

Willamette Dental Group is seeking a Dental Receptionist, referred to as a Care Advocate, to enhance patient engagement and facilitate communication between patients and the clinical team. This full-time position offers a 4-day workweek and a competitive hourly wage of $20-$23.

Salary

Base: $20 - $23 per hour; Bonus/Equity: Eligible for incentive pay; Benefits: Medical, dental, vision, 401(k) match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • Oversee daily schedule and maximize efficiencies
  • Collect and document dental service payments
  • Balance daily payment ledger and reconcile accounts
  • Verify insurance information and update patient cards
  • Maintain organized patient charts and records
  • Adhere to HIPAA compliance procedures
  • Strict adherence to PPE policy including N95 respirators

Nice-to-have

  • Build rapport with patients and address concerns
  • Partner with clinical team on treatment plans
  • Triage emergency and unplanned treatment calls
  • Flexible travel to other WD locations
  • Reliable and predictable attendance record

Key Requirements

  • High school diploma or GED required
  • Minimum two years customer service experience preferred
  • Medical or dental clinic experience highly desirable
  • Strong knowledge of HIPAA compliance procedures
  • Pass electronic exam regarding care advocacy
  • Demonstrate case presentations to Managing Doctor

Work Rights

Not specified

Tailored Resume

Cover Letter