Senior Technical Account Manager (emea Shift)

Workday

Pune, Maharashtra, India
7+ years product support experience
Workday or similar erp implementation
Strong technical acumen and architecture knowledge
The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.
  • Candidates must possess strong technical acumen to navigate challenges with large, complex ERP systems like Workday, Oracle, or SAP.
  • This position requires working EMEA shift hours from the Pune office with occasional travel up to 25%.

Matching Summary

The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.

Skills & Requirements

Must-have

  • 7+ years product support experience
  • Workday or similar ERP implementation
  • Strong technical acumen and architecture knowledge
  • C-level stakeholder engagement skills
  • EMEA shift availability required

Nice-to-have

  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Experience with HCM, Payroll, Financials
  • Ability to chair steering committee meetings
  • Passion for customer relations

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or account management
  • 5+ years managing Workday, Oracle, SAP projects
  • Willingness to relocate to Pune, India
  • Availability for EMEA shift hours (1:30 PM - 10:30 PM)

Work Rights

Must be willing to relocate to Pune

Tailored Resume

Cover Letter