Customer Experience Associate - Inviting Applicants Who Identify As First Nation (status And Non-status) Inuit, And Métis - Future Opportunities

TD Bank

Peterborough, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Customer service transactions
Financial transaction processing
Customer needs assessment
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and achieve assigned goals and business objectives by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Promote banking solutions
  • Timely and accurate completion

Nice-to-have

  • Charming self
  • Positive work environment
  • Team effectiveness
  • Operational improvements

Key Requirements

  • High School diploma and/or 1+ years experience
  • Undergraduate degree or equivalent is an asset
  • MS Office and internet knowledge
  • Initiative, accuracy, detail-oriented
  • Dynamic communicator
  • First Nation, Inuit, and Métis identification

Work Rights

Not specified

Tailored Resume

Cover Letter