Operations Manager, Publications Data & Systems

AstraZeneca

Warsaw, Poland
3d onsite
Publications management system operations
User acceptance testing (uat) leadership
Support ticket triage and root-cause analysis
AstraZeneca is proud to offer a unique workplace culture that inspires innovation and collaboration

Job Summary

  • AstraZeneca is proud to offer a unique workplace culture that inspires innovation and collaboration.
  • The Operations Manager will support the Product Owner in translating business needs into clear user stories and acceptance criteria, maintaining up-to-date workflow documentation, and coordinating user acceptance testing.
  • This role is central to aligning cross-functional stakeholders and delivering high-quality enhancements that meet operational needs.

Matching Summary

AstraZeneca is proud to offer a unique workplace culture that inspires innovation and collaboration.

Skills & Requirements

Must-have

  • Publications Management System operations
  • User acceptance testing (UAT) leadership
  • Support ticket triage and root-cause analysis
  • Stakeholder engagement and workshop facilitation
  • Backlog and user story management
  • Experience with Jira and ServiceNow
  • Documentation and workflow maintenance

Nice-to-have

  • Hybrid work model
  • Change agility and resilience
  • Cross-functional collaboration
  • Experience with iEnvision SaaS platform
  • Reporting and BI skills
  • Advanced process documentation
  • Training delivery and feedback loops

Key Requirements

  • 3–5+ years as Business or Product Analyst
  • Experience in enterprise SaaS or workflow systems
  • Proven UAT and QA leadership
  • ITSM ticket management experience
  • Excellent communication skills
  • Experience with backlog and ticketing tools
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

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