The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement
Job Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Matching Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
Skills & Requirements
Must-have
Customer relations
Technical acumen
Strategic navigation
Workday products expertise
EMEA shift hours
Nice-to-have
Sun-drenched optimism
Courageous collaborators
Genuine care
Curious minds
Proactive support experience
Key Requirements
BS or MS in a Technical Degree or equivalent
7+ years of experience in product support, customer success, account management or consulting
5+ years of experience implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos or similar projects
Experience with Human Resources, Payroll, Time Tracking, Recruiting, or Financials