Service staff recruiting, training and development
Optimize customer opportunities and productivity
Resolve customer requests professionally
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process
Job Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Inspect repair orders daily for legibility, accuracy and legality.
We offer best in class industry benefits: Competitive pay, Opportunities for Career advancement, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability & Paid Life Insurance, 401(k) Retirement Plan & Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Skills & Requirements
Must-have
Service Staff Recruiting, Training and Development
Optimize customer opportunities and productivity
Resolve customer requests professionally
Ensure manufacturer policies and procedures are followed
Maintain cleanliness and organization of service areas
Nice-to-have
Proven ability to lead winning teams
Active listening and critical thinking skills
Time management and prioritization skills
Key Requirements
1-2 years proven track record as Service Manager
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older