Reservation Agent

Sofitel Sydney Wentworth

Cairo, Egypt
Not specified; not specified; employee benefit car...
On-site
Fluency in english language required
Experience with opera pms system preferred
Strong interpersonal and problem solving abilities
Sofitel Sydney Wentworth is seeking a Reservations Agent to provide exceptional guest experiences and maximize revenue through effective upselling and booking management. The role requires strong interpersonal skills and familiarity with hotel operations, specifically using property management systems

Job Summary

  • As a Reservations Agent, you will be the beginning of an exceptional guest experience by making guests feel welcome before they arrive.
  • The role involves maximizing revenue through up-selling while ensuring the best selection for every guest.
  • Employees benefit from discounted rates worldwide, learning programs, and opportunities to grow within the Accor global network.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Reservations Agent to provide exceptional guest experiences and maximize revenue through effective upselling and booking management. The role requires strong interpersonal skills and familiarity with hotel operations, specifically using property management systems.

Salary

Not specified; Not specified; Employee benefit card offering discounted rates in Accor worldwide

Skills & Requirements

Must-have

  • Fluency in English language required
  • Experience with Opera PMS system preferred
  • Strong interpersonal and problem solving abilities

Nice-to-have

  • Additional languages are a plus
  • Prior experience working with RMS
  • Knowledge of regional market dynamics

Key Requirements

  • Fluency in English
  • Prior experience with Opera or related systems
  • Familiarity with hotel operations technology

Work Rights

Not specified

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