Customer Service Representative

Pet Palace Resort

Pittsburgh, PA, United States
Base: $12.00–$13.00ph; tips: + tips; benefits: pyr...
On-site
People-person and pet-person
Fluent in human and hound
Multi-line phones and computer systems
Pet Palace Resort is seeking a Customer Service Representative who is passionate about both pets and people, capable of providing exceptional service and multitasking in a lively environment. The role emphasizes customer interaction, efficiency during check-ins/check-outs, and a friendly approach to pet care

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $12.00–$13.00/hour DOE + tips.

Matching Summary

Match Score: 85

Pet Palace Resort is seeking a Customer Service Representative who is passionate about both pets and people, capable of providing exceptional service and multitasking in a lively environment. The role emphasizes customer interaction, efficiency during check-ins/check-outs, and a friendly approach to pet care.

Salary

Base: $12.00–$13.00/hour; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • people-person and pet-person
  • fluent in human and hound
  • multi-line phones and computer systems
  • handling cash and cards
  • balancing end-of-day cash drawer
  • answering phones with a smile
  • responding to complaints with patience

Nice-to-have

  • concierge, part chaos coordinator
  • juggling phones, customers, muddy paws
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter