Commercial Service Specialist

UMB Financial Corporation

Base: $51,480.00 - $99,330.00; bonus/equity: annua...
3+ years customer service experience
Verbal and written communication skills
Multi-task in fast-paced environment
This role serves as the primary point of contact for commercial clients to support day-to-day servicing needs including treasury products, loans, and deposits

Job Summary

  • This role serves as the primary point of contact for commercial clients to support day-to-day servicing needs including treasury products, loans, and deposits.
  • The position requires collaborating with internal teams like implementations and treasury officers to resolve client issues and ensure a high-quality customer experience.
  • UMB offers competitive benefits including paid time off, 401(k) matching, annual incentive pay, and comprehensive health insurance coverage.

Matching Summary

This role serves as the primary point of contact for commercial clients to support day-to-day servicing needs including treasury products, loans, and deposits.

Salary

Base: $51,480.00 - $99,330.00; Bonus/Equity: Annual incentive pay available; Benefits: Paid time off, 401(k) match, medical/dental/vision

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • verbal and written communication skills
  • multi-task in fast-paced environment

Nice-to-have

  • banking or financial services background
  • proactive problem solving abilities
  • self-motivation and discipline

Key Requirements

  • High school education or equivalent
  • 3+ years proven customer service experience
  • Experience preferably in banking or financial services

Work Rights

Not specified

Tailored Resume

Cover Letter