Not specified; not specified; major medical covera...
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5+ years ai or automation experience
Palantir foundry or equivalent orchestration
Rpa tools (uipath, automation anywhere)
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Smith & Nephew is seeking a Senior Consultant for Projects Global Customer Care, focusing on AI and automation opportunities within their customer care and supply chain operations. The ideal candidate will bridge business needs with technology, leading pilots and measuring impacts.
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Job Summary
This role acts as the bridge between business processes and technology to drive AI and automation opportunities across Customer Care and Global Supply Chain.
The successful candidate will convert business challenges into structured use cases, run pilots, and deliver measurable value aligned with strategic priorities.
Smith & Nephew offers major medical coverage, educational assistance, flexible personal time off, and free cab transport facilities for all employees.
Matching Summary
Match Score: 75
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Smith & Nephew is seeking a Senior Consultant for Projects Global Customer Care, focusing on AI and automation opportunities within their customer care and supply chain operations. The ideal candidate will bridge business needs with technology, leading pilots and measuring impacts.
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Salary
Not specified; Not specified; Major Medical coverage, Educational Assistance, Free Cab Transport, Meal provided per shift
Skills & Requirements
Must-have
5+ years AI or automation experience
Palantir Foundry or equivalent orchestration
RPA tools (UiPath, Automation Anywhere)
Translate business problems to use cases
Lead proofs of concept and pilots
Nice-to-have
Strong storytelling for senior leadership
Change driver mindset
Agile/Scrum Product Owner certification
Supply Chain Network Planning exposure
Design thinking methodology
Key Requirements
Bachelor's degree in Engineering, CS, Supply Chain, or Business
Minimum 5 years experience in AI, automation, or digital transformation