This position provides customer service support and resolution of routine problems regarding client's product or services
Job Summary
This position provides customer service support and resolution of routine problems regarding client's product or services.
Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.
Matching Summary
This position provides customer service support and resolution of routine problems regarding client's product or services.
Skills & Requirements
Must-have
customer service support
routine problem resolution
inbound calls/chats/emails
outbound calls/chats/emails
internet customer interaction
Nice-to-have
compassionate customer interactions
genuine problem solving
positive difference in people's day
human touch interactions
Key Requirements
At least 3 CXC subjects to include English Language and Mathematics
Ability to work any 8 hours shift within 24 hours and on weekends
A clean criminal background
Strong computer navigation skills and PC Knowledge
Ability to effectively communicate, both written and verbally
Dependable with strong attention to detail
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
Tolerance for repetitive work in a fast-paced, high production work environment