Outbound Call Agent – French/dutch Native Speaker (remote In Spain)

IQVIA

Madrid, Spain
Outbound calls
Database management
Native dutch speaker
Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email)

Job Summary

  • Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email).
  • Utilize internal platforms and digital tools to manage outreach, track participation, and ensure accurate data entry and monitoring of fieldwork status.
  • We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere.

Matching Summary

Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email).

Skills & Requirements

Must-have

  • Outbound calls
  • Database management
  • Native Dutch speaker
  • Microsoft Excel skills
  • Customer service experience

Nice-to-have

  • Multicultural team collaboration
  • Data dashboard interpretation
  • Continuous improvement mindset
  • Experience with multi-national corporations

Key Requirements

  • High school graduate or equivalent
  • Native or bilingual level of Dutch
  • Good skills with Microsoft Excel
  • Very good communicator
  • Strong prioritization skills
  • Ability to work in a multitask environment

Work Rights

Not specified

Tailored Resume

Cover Letter