Quality Manager - Telus Purefibre - Southwestern Ontario

TELUS

London, ON, CA
On-site
Customer satisfaction assessment
Quality inspections
Fibre installation validation
Shape the Digital Future of Canadian Communities by bringing next-generation internet to homes across Ontario

Job Summary

  • Shape the Digital Future of Canadian Communities by bringing next-generation internet to homes across Ontario.
  • Ensure every installation is done right the first time by engaging customers proactively and conducting quality inspections.
  • Identify opportunities to sell TELUS products and services that genuinely improve the customer's experience and maximize their investment.

Matching Summary

Shape the Digital Future of Canadian Communities by bringing next-generation internet to homes across Ontario.

Skills & Requirements

Must-have

  • customer satisfaction assessment
  • quality inspections
  • fibre installation validation
  • process improvement recommendations
  • field service quality

Nice-to-have

  • customer-first mindset
  • problem-solving orientation
  • data-driven approach
  • continuous improvement background
  • telecom industry experience

Key Requirements

  • 5+ years in field service quality
  • Strong technical knowledge of broadband/fibre installation
  • Excellent communication skills
  • Valid driver's license
  • Ability to work independently in the field

Work Rights

Not specified

Tailored Resume

Cover Letter