Guest Services

Livenation

Santa Ana, CA, United States
Base: $16.50 usd - $20.00 usd hourly; bonus/equity...
Customer service and communication
Handling customer complaints and inquiries
Walking, climbing stairs, lifting 50 lbs+
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, producing live music concerts across over 45 venues in the United States

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, producing live music concerts across over 45 venues in the United States.
  • The Guest Service member will deliver exemplary customer service, resolve customer concerns, and contribute to venue sustainability and closing operations.
  • Safety for employees and guests is the first priority, and the company fosters a culture of care, efficiency, and creating once in a lifetime experiences for fans.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, producing live music concerts across over 45 venues in the United States.

Salary

Base: $16.50 USD - $20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and communication
  • Handling customer complaints and inquiries
  • Walking, climbing stairs, lifting 50 lbs+
  • Record keeping of customer interactions
  • Sales of additional services or products

Nice-to-have

  • Strategic thinking and problem-solving
  • Teamwork and program execution
  • Participation in sustainability programs
  • Tact and diplomacy in communication

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years customer service experience
  • Work authorization without employer sponsorship
  • Ability to lift and carry 50 lbs+

Work Rights

Must have work authorization without sponsorship

Tailored Resume

Cover Letter