Sr. Finops Analyst - German, Global Accounts Receivable

Amazon

Pasay, Philippines
On-site
German language proficiency
B2b customer service
Quantitative data analysis
This role involves collecting and analyzing quantitative data to resolve customer issues and suggest process improvements for Amazon Business

Job Summary

  • This role involves collecting and analyzing quantitative data to resolve customer issues and suggest process improvements for Amazon Business.
  • You will be responsible for answering customer queries via inbound calls and emails, ensuring efficient and world-class service.
  • The position requires communicating analytical results to business leaders across Finance, Accounting, Operations, and Business Development teams.

Matching Summary

This role involves collecting and analyzing quantitative data to resolve customer issues and suggest process improvements for Amazon Business.

Skills & Requirements

Must-have

  • German language proficiency
  • B2B customer service
  • Quantitative data analysis
  • Issue investigation and resolution
  • Process improvement suggestions

Nice-to-have

  • World-class customer service
  • Business leader communication
  • Trend analysis for savings

Key Requirements

  • 2+ years BPO experience
  • Accounts Receivable Cash application knowledge
  • German language skills

Work Rights

Not specified

Tailored Resume

Cover Letter