Assistant Manager

AIA Group

Lead operation team to achieve business targets
Manage daily capacity planning and resource allocation
Review due diligence questionnaires for brokers
The Assistant Manager leads an operation team to achieve business targets while managing daily capacity and resource allocation

Job Summary

  • The Assistant Manager leads an operation team to achieve business targets while managing daily capacity and resource allocation.
  • This role involves assisting in the development of quality assurance programs and reviewing processes to identify risk exposures.
  • The position requires routine operations including broker on-boarding, background checks, and license management within the Corporate Solutions division.

Matching Summary

The Assistant Manager leads an operation team to achieve business targets while managing daily capacity and resource allocation.

Skills & Requirements

Must-have

  • Lead operation team to achieve business targets
  • Manage daily capacity planning and resource allocation
  • Review due diligence questionnaires for brokers
  • Implement quality assurance programs
  • Conduct background checks on insurance brokers

Nice-to-have

  • Experience in process improvement projects
  • Strong communication with internal auditors
  • Ability to mentor and develop staff
  • Proactive feedback seeking culture
  • Cross-team cooperation experience

Key Requirements

  • Assist in designing management control systems
  • Establish operation manuals and streamline workflows
  • Participate in performance review processes
  • Resolve customer complaints effectively

Work Rights

Not specified

Tailored Resume

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