Learning Admin Specialist Latam

Johnson & Johnson UK

Bogotá, Distrito Capital, Colombia
**
Learning management system (lms) administration
Manage learner and administrator inquiries
Process documentation and improvement
** Johnson & Johnson is seeking a Learning Admin Specialist for their Bogotá office, responsible for managing training activities within the Learning Management System (LMS). The ideal candidate should have 1-2 years of administrative experience, preferably in learning administration, with strong problem-solving skills and a commitment to customer satisfaction. **

Job Summary

  • The Learning Administrator is responsible for the end-to-end configuration and management of training activities within the Learning Management System (LMS).
  • This role supports the setup, assignment, and maintenance of learning content, including the creation and upload of training, user group management, and reporting for validation and quality assurance purposes.
  • The Learning Administrator also manages learner and administrator inquiries through multiple intake channels, such as the Case Management Tool (CMT), SharePoint, email, phone, messaging platforms, and other helpdesk tools.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Learning Admin Specialist for their Bogotá office, responsible for managing training activities within the Learning Management System (LMS). The ideal candidate should have 1-2 years of administrative experience, preferably in learning administration, with strong problem-solving skills and a commitment to customer satisfaction. **

Skills & Requirements

Must-have

  • Learning Management System (LMS) administration
  • Manage learner and administrator inquiries
  • Process documentation and improvement
  • Deliver quality customer service
  • Risk-management oriented approach

Nice-to-have

  • Integrity, collaboration, accountability
  • Knowledge sharing environment
  • Openness to feedback and development

Key Requirements

  • University/Bachelor’s Degree Graduate
  • 1-2 years of work experience in administration
  • Experience using Service Center/Helpdesk technologies

Work Rights

Not specified

Tailored Resume

Cover Letter