Tech Field Engineer

UNISYS AUSTRALIA PTY LIMITED

Woodlands, Singapore
Onsite
System hardware and software maintenance
Incident response and first responder onsite
Ticketing tool usage for tracking closure
The role requires round-the-clock monitoring and maintenance of systems to ensure uptime in accordance with SLA commitments

Job Summary

  • The role requires round-the-clock monitoring and maintenance of systems to ensure uptime in accordance with SLA commitments.
  • Candidates must be prepared to respond to all incident service calls as the first responder onsite to troubleshoot and resolve issues.
  • The position involves performing Install/Move/Add/Change activities and coordinating with third-party suppliers to identify system causes.

Matching Summary

The role requires round-the-clock monitoring and maintenance of systems to ensure uptime in accordance with SLA commitments.

Skills & Requirements

Must-have

  • System hardware and software maintenance
  • Incident response and first responder onsite
  • Ticketing tool usage for tracking closure
  • Preventive and corrective maintenance tasks
  • IMAC activities (Install/Move/Add/Change)
  • Rotating 12-hour shift work schedule

Nice-to-have

  • Strong communication and interpersonal skills
  • Self-starter with critical thinking abilities
  • Ability to work under stress independently
  • Airport operations background experience
  • Networking and database management knowledge

Key Requirements

  • Higher NITEC in Electrical, Electronics, or IT
  • Singapore Citizen or PR preferred
  • Relevant experience in IT system support
  • High School Diploma or GED required
  • 2-4 years experience in area of responsibility

Work Rights

Singapore Citizen or PR preferred

Tailored Resume

Cover Letter