Gbs Customer Service Tel Rep

HCM Portal (UPS)

Dom Aguirre, Brazil
Strong customer service skills
Active listening abilities
Ability to manage multiple tasks
This position helps UPS deliver excellent service and generate value for customers

Job Summary

  • This position helps UPS deliver excellent service and generate value for customers.
  • You will assist customers with package inquiries and collaborate with colleagues for solutions.
  • The role requires meeting performance metrics and suggesting improvements for customer experience.

Matching Summary

This position helps UPS deliver excellent service and generate value for customers.

Skills & Requirements

Must-have

  • Strong customer service skills
  • Active listening abilities
  • Ability to manage multiple tasks

Nice-to-have

  • Collaborative work environment
  • Problem-solving skills
  • Attention to detail

Key Requirements

  • Experience in customer service
  • Good written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter