Customer Banking Specialist - Kojonup (full Time)

Hecommunitybank

Kojonup, Australia
Full time onsite
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
Hecommunitybank is seeking a full-time Customer Banking Specialist for their Kojonup branch, focusing on delivering exceptional customer service and facilitating financial health checks. The ideal candidate will engage with customers, help them navigate banking technology, and work collaboratively with team members to meet customer needs

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist to join our Kojonup branch full time!

Matching Summary

Match Score: 85

Hecommunitybank is seeking a full-time Customer Banking Specialist for their Kojonup branch, focusing on delivering exceptional customer service and facilitating financial health checks. The ideal candidate will engage with customers, help them navigate banking technology, and work collaboratively with team members to meet customer needs.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Participate in community events
  • Look out for team safety and wellbeing

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter