The role involves providing remote and on-site technical support to users while managing assigned tickets and keeping them informed
Job Summary
The role involves providing remote and on-site technical support to users while managing assigned tickets and keeping them informed.
Candidates will be responsible for reviewing laptops, performing quality assurance on equipment for new employees, and maintaining up-to-date area instructions.
PwC fosters a diverse and inclusive environment that respects differences in race, nationality, age, disability, sexual orientation, and gender identity.
Matching Summary
The role involves providing remote and on-site technical support to users while managing assigned tickets and keeping them informed.
Skills & Requirements
Must-have
Windows operating system knowledge
Hardware and software troubleshooting
Remote and on-site user support
Ticket management and tracking
Intermediate English proficiency
Intermediate to advanced Office skills
Nice-to-have
ITIL 4 certification
Information security awareness
Instructional documentation skills
Diverse and inclusive environment
Collaborative problem solving
Key Requirements
Technical or university degree in technology field