Microsoft Customer Engagement Supervisor 1

Rsmcanada

Dynamics 365 customer engagement implementation
Power platform applications deployment
Business process mapping
RSM is a leading provider of professional services to the middle market globally with a culture that inspires and empowers personal and professional growth

Job Summary

  • RSM is a leading provider of professional services to the middle market globally with a culture that inspires and empowers personal and professional growth.
  • The role involves setup, configuration, unit testing, data conversion, and overseeing client delivery and quality on Dynamics 365 Customer Engagement projects.
  • RSM offers a competitive benefits and compensation package with flexible scheduling to balance life’s demands while serving clients.

Matching Summary

RSM is a leading provider of professional services to the middle market globally with a culture that inspires and empowers personal and professional growth.

Skills & Requirements

Must-have

  • Dynamics 365 Customer Engagement implementation
  • Power Platform applications deployment
  • Business process mapping
  • Client delivery management
  • Coaching and mentoring junior resources
  • Technical writing and documentation

Nice-to-have

  • Strategic thinking
  • Team environment collaboration
  • Fast-paced environment adaptability
  • Leadership opportunities
  • Work-life balance

Key Requirements

  • 9+ years functional hands-on D365 experience
  • 4+ years implementing D365
  • Fluent English communication skills
  • Experience with Power Automate, Power Pages, Power BI, Power Apps
  • Experience in solution design and architecture
  • Implementation experience with CE Apps

Work Rights

Not specified

Tailored Resume

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