Not specified (assumed in-store, based on job responsibilities)
Excellent customer experience delivery
Front-end register coverage
Product knowledge and sales support
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Carmel, IN, to enhance customer experiences through exceptional service and product knowledge. The role involves direct customer interaction, front-end support, and teamwork to uphold the company's standards while promoting inclusivity and respect
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
The position requires upholding company merchandising standards while promoting programs like warranty sales and credit card enrollment.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Carmel, IN, to enhance customer experiences through exceptional service and product knowledge. The role involves direct customer interaction, front-end support, and teamwork to uphold the company's standards while promoting inclusivity and respect.
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end register coverage
Product knowledge and sales support
Team scheduling and workflow direction
Merchandising and presentation standards
Nice-to-have
Inclusive and diverse workforce commitment
Collaborative team approach
Action-oriented decision making
Customer loyalty program training
Key Requirements
Prior retail sales or cashier experience preferred