Guidewire is seeking a proactive Cloud Platform Support DBA to enhance its Platform Support team, focusing on customer service for Guidewire Cloud and on-premise environments. The ideal candidate will have extensive experience in database administration, particularly with Oracle, MySQL, and MSSQL, and will thrive in a collaborative, innovative culture
Job Summary
The role involves serving customers in both Guidewire Cloud and on-premise environments with 24x7 service coverage.
Candidates will collaborate within the Product Development Operations team to resolve database cases and ensure customer satisfaction.
The position requires continuous learning of new AWS processes and database platforms through company-sponsored training.
Matching Summary
Match Score: 85
Guidewire is seeking a proactive Cloud Platform Support DBA to enhance its Platform Support team, focusing on customer service for Guidewire Cloud and on-premise environments. The ideal candidate will have extensive experience in database administration, particularly with Oracle, MySQL, and MSSQL, and will thrive in a collaborative, innovative culture.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5+ years database administration experience
Oracle MySQL MSSQL RDBMS proficiency
AWS RDS Aurora EC2 deployment skills
Multi-AZ high availability scenarios
Unix Linux bash python scripting
Nice-to-have
Kubernetes ECS EKS experience
Salesforce JIRA incident tracking
Customer-facing B2B support background
AI integration and data-driven insights
French or German language skills
Key Requirements
Bachelor's Degree in Computer Science or related STEM field
3+ years experience in Oracle MySQL MSSQL or similar